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Mr. Ignatius John Profile

Ignatius John has over Twenty Eight years of experience in the hospitality industry.

Graduated from the Institute of Hotel Management and Catering Technology at Madras (India) in the year 1984 with honours - a gold medallist for the year 1984.

Got his initial exposure to hotel management with The Ashok Group of Hotels (India Tourism Development Corporation) as a Junior Executive Trainee. Was with the organisation for over seven years and held many positions in their prestigious properties at Hotel Ashok - New Delhi, Hotel Ashok - Bangalore and Hotel Ashok - Kovalam. During this tenure at various times held various positions as Restaurant Manager, Banquet Manager and Flight Catering Operations Manager.

In 1991, joined the Guestline Hospitality Management and Development Services Limited, as Food and Beverage Manager. Was responsible for the setting up of the department in their first property at Attibelle, Bangalore. Later was involved with the opening of their second property at Tirupathi and also managing the property as Executive Manager. Was also involved in setting up of systems at their third property in Hyderabad.

Joined Sterling Holiday Resorts in 1994 as Resort Manager. Was responsible for the ongoing project development as well as opening up the resort in a phased manner for operations. This resort at Ooty today is the largest resort in South India, spread on seven acres of land with a bed capacity of 600 (165 apartments / cottages and 40 standard rooms). Was also the founder member and office bearer of Nilgiris Hotel and Restaurant Association.

Since March 1996, was involved in the various consulting activities of C&C Associates, a hospitality development and management consultancy firm, as a Senior Associate. Consulted independently since 2004 as IJ Associates. .Since 2011- has set up a Hospitality Consulting firm – Peacock Group with two other partners.

Conceptulaised and formed Karpagam Caterers Private Limited Company – an institutional catering company in 1997. Was the Managing Director of the company till 2000 when the operations were stopped.

Conceptualised and started Real Value Foods – An institutional Bakery & Confectionery unit in 2000 with a partner, and still continues to an important partner in this firm.

Ignatius John is in constant touch with the developments in timeshare industry in India and has attended the Timeshare University conducted by R C I.

Ignatius John was also admitted as an Associate member of HCIMA in 1997.

 

Recent Consulting Assignments

Institutional / Industrial - F&B Facility Planning Consulting

Ignatius John, (as Partner with Peacock Group / Senior Associate with C&C Associates and also independently) has been specializing in facility planning and design of food service facilities for various institutions in the recent past. Some of the prestigious assignments carried out in the area of food & beverage facility planning and design for institutions are:

Client

Location / Strength

Facility

Architect

Period

Amazon

Hyderabad / 3500

Cafeteria

JLL

April 2013

Amararaja

Chittoor / Factory Campus / 4000

Central Kitchen

C R Narayana Rao

Feb 2013

CARE Campus

Trichy / 3500

Students Hostel Kitchen

Mindspace

Sept 2012

Google

Gurgaon / 750

Cafeteria

DWP

Aug 2012

Google

Bangalore / 500

Cafeteria

DWP

Dec 2012

Goldman Sachs

Bangalore / 13500

Cafeteria – Design Development Stage

RSP

June 2012

Google

Hyderabad / 750

Cafeteria

DWP

June 2012

NIT Rourkela

Rourkela / 2000

Students Canteen / Guest House Canteen

 

March 2012

Capgemini

Bangalore / 1500

Cafeteria

C R Narayana Rao

April 2012

Capgemini

Mumbai / 1500

Cafeteria

C R Narayana Rao

Feb 2012

JCB

Pune / 2500

Staff Café

C R Narayana Rao

Feb 2012

HCL

Bangalore / 5000

Cafeteria / Base Kitchen

C R Narayana Rao

Sept
2011

Nokia

Chennai / 600

Cafeteria

M Moser Design

May 2011

NIT Calicut

Calicut / 2000

Students’ Hostel Kitchen / dining hall

Pithavadian & Partners

March  2011

NetApp

Bangalore / 600

Cafeteria / Kitchen

DWP Interics

Jan 2011-

BMW Plant

Chennai / 600

Staff Café / Kitchen

C R Narayana Rao

Sept 2010 -

Shrishti School

Vellore /  700

Students’ Hostel Kitchen / dining hall

Bodhikruthak, Chennai

Oct 2009 – Dec 2010

NIT, Calicut

Calicut / 3000

Modern Hostel with Cafeteria

C R Narayana Rao

2010 -

Infopark, Cochin

Cochin / 2500

Software Park with café / food court

C R Narayana Rao

2010 -

CA - Hyderabad

Dev. Center Hyd / 2000

Staff Cafeteria

C R Narayana Rao

2008 - 2010

Areva, Chennai

Chennai / 600

Staff Cafeteria

C R Narayana Rao

Aug 2008 – 2009

Terex India Pvt Ltd

Hosur

Staff Cafeteria

C R Narayana Rao

Jan 2009 – Jun 2009

NIT, Warangal

Warangal / 3000

Modern Hostel with Cafeteria

C R Narayana Rao

Oct 2008 – Oct 2009

Mahindra & Mahindra

Mahindra World City, Chennai

Mahindra Research Valley Project – Cafeteria to cater to 2000 researchers.

C R Narayan Rao & Charles Correa Associates

Dec 2007- June 2010

WIPRO

Greater Noida SEZ,  / 27,000

 Cafeteria to seat 12000 at a time /seven kitchens & food court

D & D, Delhi

 2007- 2009

CapGemini

Chennai / 7,500

 Cafeteria to seat 3000 at a time / two kitchens

C R Narayana Rao

July 2007-

ORACLE

Cyberabad, Hyderabad

A Central Kitchen to cater to 4000 people at a time

C R Narayana Rao

July 2007

WIPRO

Sarjapur SEZ, Bangalore / 10,000

Software Development Center / Cafeteria to seat 3000 at a time / two kitchens & food court

Edifice, Bangalore

Jan 2007- 2009

JTC (Jurong)

Hyderabad

Campus of 1500 / One kitchen and pantry

JTC, Bangalore

Dec 2006

WIPRO

Hinjewadi  SEZ, Pune / 10,000

Software Development Center / Cafeteria to seat 3000 at a time / four  kitchens & food court

Metaphors, Pune

Aug 2006

Microsoft

Gachibowli, Hyderabad / 2,500

Software Development Center / Cafeteria to seat 600 at a time

RSP, Bangalore

July 2006 – 2008

WIPRO

Guindy, Chennai / 1,500

Software Development Center / Cafeteria to seat 300 at a time and a kitchen

Edifice, Chennai

April 2006

JTC (Jurong)

Bangalore

Campus of 1500 / One kitchen and pantry

JTC, Bangalore

Mar  2006

COVANSYS

Mepz, Chennai / 3,000

Campus of 3000 / Cafeteria with two kitchens and a food court

Mahalingam Ass / Nandakumar Associates, Hyd

April 2006

WIPRO

Electronic City, Bangalore / SEZ 13,000

Largest development Center of Wipro. Cafeteria to seat 3500 at  a time / Five kitchens and food court

C R Narayan Rao, Chennai

July 2005

 

Other F&B Design ConsultingAssignments:

  • WIPRO software development center at Electronic City, Bangalore, Architects C&T (1999)
  • INFOSYS PARK – this facility has made news for the various food / beverage options available to the staff at Infosys. Architect – Chandarvarkar & Thakkar. (1999)
  • WIPRO corporate office at Sarjapur, Bangalore (2000).
    Architect involved – Mistry Associates – Bangalore.
  • WIPRO software development center at HITEC city, Hyderabad. (2000).
    Architect involved – Chandarvarkar & Thakkar, Bangalore.
  • SASKEN corporate office & development center at Bangalore, Architect Vijay (2002).
  • Indian Institute of Science, Bangalore. (2003).
    The assignment was to design two independent kitchens of 2500 sq ft each attached to dinning halls to seat 600 each at a time. Architect involved – Rajinder Kumar & associates, Delhi.

In addition to the above he has assisted the kitchen equipment manufacturer / contractor in designing the kitchens at the following institutions:

Wipro software development centers at Pune, Chennai, Mangalore and Bhubenashwar. Infosys software development centers at Pune, Mysore & Chennai.

 

Hotels & Resorts

BOH (Back of the House) Facility Planning Consultant for Raxa Collective - A Muthoot Group Venture, developing a chain of Resorts in Kerala –as part of Peacock Group – Feb 2013

BOH (Back of the House) Facility Planning Consultant for Residency Group Hotel @ Pondicherry - as part of Peacock Group – Feb 2013

BOH (Back of the House) Facility Planning Consultant for Hotel Abu Palace – A Business Hotel at Chennai (to be part of Sarovar Group Mgmt). – Peacock Group –Jan 2013

BOH (Back of the House) Facility Planning Consultant for M/S Bhanu Hotels Pvt Ltd – A Business Hotel at Chennai. – as part of Peacock Group – July 2012

Renovation of all the Kitchens at Promenade Hotel - Sarovar Premiere @ Pondicherry.

BOH (Back of the House) Facility Planning Consultant for M/S Crystal Resorts Pvt Ltd – A luxury Resort at Kumarakkom. – as part of Peacock Group – March 2012

BOH (Back of the House) Facility Planning Consultant for M/S Sterling Holiday Resorts’ properties at Kodaikanal, Ooty & Yercaud – as part of Peacock Group

BOH (Back of the House) Facility Planning Consultant for M/S Poetree Resorts – A Sarovar Resort at Thekady – as part of Peacock Group

Operations Consultant for “Green Fields Resort” - A resort in Moinabad on the outskirts of Hyderabad. Architect – M/S Lakeer Associates. Dec 2010.

BOH (Back of the House) Facility Planning Consultant for “Pench Jungle Home” – An ITC Welcomheritage Jungle Resort of 30 rooms in Pench, Seoni District - MP. Mar 2011

Facility Planning Consultant for “Moti Mahal” – An existing Three Star hotel in Mangalore. Architect – Bharat Shetty, Mumbai. July 2010 – Dec 2010.

Operations Consultant for “Clinton Park Inn” – A 3 star hotel in Velankanni - 60 Rooms and other public areas. Architect – Mr. Ramanan- Trichy. Dec 2009 – Dec 2010.

Facility Planning Consultant for “Camellia Hotel” – An ITC Welcomheritage resort of 52 rooms in Shantiniketan. August 2009 – Dec 2010.

Operations Consultant for “ITC Welcomheritage Shivavilas Palace Hotel” at Sandur. Start April 2009 – A Heritage Palace Hotel of 15 rooms & suites.

Operations Consultant for Renovation work in progress at Hotel Salem Castle (The first 3 star hotel in Salem) – now associated with Pride Hotels, Salem, TN- Start 2008

Operations Consultant for Upgradation of F&B facilities at Hotel Prathap Plaza, Chennai

Consultant for identifying a suitable brand for Calve - Heritage Hotel in Pondicherry. Identified and signed an agreement with ITC Welcomheritage.

Facility Planning Consultant for “Cherry Banks” – luxury resort to be managed by ITC Welcomheritage in Gangtok, Sikkim. Dec 2007.

Operations Consultant for M/S Amanvana Resorts – a river side high end Spa resort project in Kushalnagar, Coorg. 2007 to April 2009 . Architects – Zedaxis, Bangalore.

F&B facility planning consultant for Pegasus Institute of excellence – Pondicherry. July 2007.

Operations Consultant for M/S Venugopala Inn – a 4 star hotel cum convention center project in Pondicherry –Nov 2005 to April 2008. Architects – Auroservice - Pondicherry

Project Consultant for a proposed eco resort in Kabini, Mysore. Preparing the concept plan – August 2006. Awaiting approvals to commence the project.

 

Restaurants / Coffee Shops / Food Courts:

F&B Facility Planning Consultant for a Indian QSR concept at Indiranagar, Bangalore. Jan 2013.

F&B Facility Planning Consultant for “F Lounge & Bar” at Cunningham Road, Bangalore . Aug 2010.

F&B Facility Planning Consultant for “Province of Sind” & “High Bar” – a NW Frontier Restaurant& Lounge Bar at Jayanagar, Bangalore . Aug 2010.

Operations & Facility Planning Consultant M/S Shree Sangeethas – A Vegetarian restaurant complex in Trichy – Coordinated the renovation and upgradation project. Architect – Mr.Amit B – Zed Axis- Bangalore. Oct 2009 – Dec 2010.

Operations’ Consultant to Nittoor Green Fields Pvt Ltd – in setting up their first Café cum fine dining facility in a heritage building in South Bangalore. Architect – Mr. Jaisim - Bangalore. Start Oct 2009 – Oct 2010.

Operations’ Consultant for ”Woodstok” a high end café cum dining at Indiranagar in Bangalore. Aug 2009 to Dec 2009.

Conceptualisation, Facility Planning & Business Model development for a unique Highway Amenity Center –“SEVEN” first prototype developed on Hyderabad – Vijaywada Highway. 2008 - 9

Facility Planning Consultant for M/S United Pizza Restaurants, to set up their commissary with a capacity to produce 30,000 frozen par baked pizza bases a shift.
Bangalore – 2007.

Project Consultant for Café Cuddapah & Cane-O-La, a Coffee Shop concept along with a first of its kind fresh sugar cane juice outlet, promoted by the Mayura Group, Bangalore. October 2006 to March 2007.

Project Consultant for D A L F R Y D A Y – an Indian restaurant on Bannerghatta Road, Bangalore. June 2006 – November 2006.

Facility Planning Consultant for the Food Court at SKC Mall on JC Road- Nov 2006.

Project Consultant for LIPTON TEA PLACE – for their beta site in Bangalore – operated for six months from November 2006. Coordinated with Elephant Designs of Pune.

 

Feasibility Studies / Reports & Research Assignments:

Market Area Analysis for ‘Extended Stay / Serviced Apartment’ on ORR, Bangalore – for M/S Akarshak Developers Ltd., Done as part of Peacock Group. Dec 2012.

Scoping Study for a Hotel in Tirupati for M/S Chaitanya Developers, Done as part of Peacock Group. March 2012.

Feasibility Study for a Hotel in Mysore. Done as part of Peacock Group - Sept 2011. Preliminary Assessment for conversion of Estate Bungalows to Plantation Homes / Heritage Accommodation – for Harrisons Malayalam Tea Estates in Munnar & Thekady. Sept’ 2009

Advised & assisted HRH Maharaja of Mysore in the preparation of tender document for a RMOT project with KSTDC – for properties in Karwar, Aihole & Somnathpur. August 2009.

Feasibility Study for a Food Complex at T Nagar, Chennai - April 2009

Feasibility Study for the conversion of Shivavilas Palace belonging to the Royal Family of Sandur into a heritage hotel. January 2009

Advised & assisted HRH Maharaja of Mysore in the preparation of EOI document for a BOT project with South western Railway in Mysore. December 2008

Entry Strategy – Hospitality Industry, for M/S Indu Projects, Hyderabad based infrastructure company.

Feasibility study for an Mixed use development on Hosur Road, Bangalore - June 2008

Feasibility study for an Apartment Hotel in Sriperumbadur - November 2007.

Preparation of Management Plan for The Adyar Poonga – An Eco restoration project of The Government of Tamilnadu for the Adyar Creek area covering 350 acres.
Coordinating with the lead consultants - Pitchandikulam Forest Consultants from Auroville. July 2007

Socio-economic impact study on the impact zone of the proposed 600 acre multi use SEZ to be developed by MARG group at Seekinakuppam near Chennai. February – April 2007

Land Best Use study and Feasibility Study for a mixed use development (including accommodation / retail and entertainment) on the IT Corridor in Chennai for TNRDC. (March- June 2006)

Review of financial projections of a proposed star category hotel in Bangalore for M/S Dhanalakshmi Bank. March 2006.

Other Consulting Assignments:

Domain consultant for WIPRO Technologies – to assist them in the development of applications based on the Open Travel Alliance framework standards for hospitality industry. March 2003

Short term consultant for World Bank on Eco-tourism and participatory tourism activities at Pench Tiger Reserve in Madhya Pradesh –May 2003 – Dec 2003

Short term consultant for World Bank on Eco-tourism and participatory tourism activities at Periyar Tiger Reserve in Kerala – Dec 2002 – May 2003

Leisure Consultant, POSITRA. It is a 200 Sq. Kilometer free trade zone development in the lines of Shenzhen in China. It is located in Gujarat, India and is a deemed foreign country. The scope includes doing Master plan to advising on leisure, recreation and tourism development in the region. It is a green field project.

Co-Promoter – Real Value Foods – A specialised bakery & confectionery unit.

Ecotourism and visitor management study. Project study and consultancy at the Kalakad And Mundanthurai forest Tiger Reserve. Project funded and monitored by World Bank.

Co-promoted and conceptulised a dot com idea – buildhomeIndia.com. Advised on the development and marketing methodology. Sold the same to HDFC a leading
Housing finance company in India.

Worked on a unique dot com company, ‘Shrunkenplanet.com’- targeting travel and accommodation industry.

Balanced Scorecard for Hotels: Research and development for Satyam Computers, a leading public limited company in IT field in India.

Brunton Road Hotel cum Commercial complex, Bangalore, India A 225 room deluxe hotel with 50000 sq. ft. of commercial space project - Prepared the feasibility study

Hindustan Levers Limited :
Strategy consulting for Brooke Bond Lipton India, the foods division of HLL.

  • Advised on establishment of a specialized food service division to cater to institutional food service.
  • Established a food service professionals’ forum, the first of its kind in India and have charted out the activities of this forum for the first year.
 
Raheja Jade Garden Club & Water Park, Bangalore
Strategy consultants to Rahejas - the developers of the club and water park.
  • Operations consulting with design inputs.
  • Marketing guidance.
  • Break-even analysis

Royal Goan Beach Club & Resorts, Goa

  • Advice on resort organisation and defining the roles of new levels identified.
  • Identification of training needs of the resort operations staff. Designing and implementation of training for the resort staff at the clients various resorts in Goa.

Holiday Inn Worldwide

  • Market assessment and recommendations on the positioning of the new Holiday Inn property in Bangalore. Also advise on the locational advantages and disadvantages of the property and means to obviate the disadvantages.

  • Strategy to counter the negative impact of the existing Holiday Inn property leaving the system. Also advise on how to simultaneously retain both the properties and reposition the first one.

Franchise development consultant for a well established chain of Restaurants in Bangalore.

 

Professional Work Experience

March 2011onwards - Partner “Peacock Group” A Hospitality Industry Consulting Firm

Dec 2003 – Feb 2005 - Operations Manager, Nandos UAE

Responsible for the Operations of two existing Nandos outlets in Dubai and also planning two new
Outlets which were to opened in mid 2005.

July 1997-July 2001 Director, Karpagam Caterers Private Limited, Bangalore

Conceived and started Karpagam Caterers Private Limited, a professional institutional food service company. The company achieved a turnover of Rs. 4.5 million for the financial year 1998-99.

January ‘94 to Mar ‘96 - Resort Manager, Sterling Holiday Resorts (I) Ltd. Fernhill, Ooty.

Had been posted at the Fernhill Resort from the time it had been under project stage. In January ’94 there were 15 apartments ready and the Resort as such was not operational. At the time of my leaving there were 110 apartments & 38 rooms along with all the public areas ready and functional. Was also handling the project at the third property of Sterling in Ooty – Sunshine Inn.

November ‘93 - January ‘94 - Food & Beverage Manager, Hotel Guestline Days, Golconda. Hyderabad.

July ‘92 - October ‘93 - Food & Beverage Manager, Hotel Guestline Days, Tirupathi.

November ‘91 - June ‘92 - Manager Operations Hotel Guestline, Bangalore.

September ‘89 - October ‘91 - Manager- Burgundy Restaurant. Hotel Ashok, New Delhi.

July ‘86 - August ‘89 (except between July ‘87 - July ’88) - Assistant Manager - Banquets Hotel Ashok, Bangalore

July ‘87 - July ‘88 - Manager- Flight Catering & Airport Restaurant I T D C, Bangalore.

January ‘86 - June ‘86 - Assistant Manager-Understudy. Hotel Ashok Bangalore.